Overview:

Selling can be defined as influencing people to make decisions in our favor. Sounds simple enough. But the reality is we are all different. No two people respond in exactly the same way to external stimuli. However we each display characteristics, which, if carefully observed, can give others insight in to what we might be most responsive to. This course is designed to help you make those observations and then give guidance towards the actions that will help you positively influence the outcome you are aiming for.

Learning Outcomes:

• Be able to apply the six forms of influence to maximum effect
• Build rapport and trust with people
• Recognize and appreciate the motivation of others
• Use learning styles and social styles of others to influence
• Develop a structured approach to influencing and persuasion
• Handle conflict, disagreement and misunderstanding effectively
• Find shared solutions
• Gain and retain commitment

Who this course is for:

All sales people who need to persuade and influence in order to achieve their targets and goals. In addition, sales managers who are responsible for people management will benefit.

Benefits to you:

You will gain greater cooperation, both internally and externally, in order to meet goals, establishing principles and initiating action. You will become increasingly effective when communicating with colleagues and customers.

Benefits to your organization:

You will see an improvement in internal and external working relationships, as well as a greater acceptance of proposals for change in activities and corporate processes. Pull people together, move ideas forward, galvanize change and create constructive solutions.